An early morning is rarely ideal but for Rowan Spazolli - A UCT lecturer doing his masters in Economics and one of our Beta members - this particular Friday morning of June the 8th proved to be a little more painful than the usual rise n' shine.
Making his way to the coffee machine to enjoy his morning brew, Rowan dropped his iPhone from the counter and the screen shattered (along with his hopes of browsing his Facebook news-feed with his coffee).
Luckily Rowan had joined Pineapple a month prior as one of our Beta members and decided to insure his phone along with a few other possessions.
Rowan contacted us, and with his phone out of action, he submitted the claim on our website. That very same day the claim was processed and the community helped Rowan's iPhone get into a more presentable state with a brand new screen!
With his phone in working order, all was well in the world and Rowan continued his day lecturing young eager minds on the intricacies of price-elasticity and demand curves.